As finalists for Outsourced Contact Centre of the Year 2023, Interact had the pleasure of hosting the UK National Contact Centre Awards judges.

Thank you to the judges for making it such an enjoyable day and to our incredible team. It’s not every day we get to shout about all of our teams’ extraordinary achievements and showcase our fantastic contact centre.

We are immensely proud of all of our team. Good luck to all the finalists.

Outsourced Contact Centre of the Year 2023

“We’re so excited and hugely proud of all of Interact’s team. Our entire team have worked extremely hard to make such a significant difference, finding creative and sustainable initiatives that not only help the business but also the people that work within it, and creating incredible customer experiences.

We are delighted to be able to acknowledge our team’s hard work. Thank you #teaminteract for your phenomenal achievements and well done to all of the amazing finalists.”

Michael Pollock, Group Managing Director, Interact.

What are the UK National Contact Centre Awards?

The UK National Contact Centre Awards are now in their 28th year and recognise those individuals and teams in the contact centre industry who are role models, inspiring others and deserve recognition for the work they are doing in their contact centre operation.​

The awards are open to all contact centre operations based in the UK.

Past winners have gone on to great things – many are now at senior management and board level, and some make up the panel of highly qualified independent judges.

How credible are these awards?

The awards are run by the CCMA (Call Centre Management Association), the leading and longest-established industry body for contact centre professionals in the UK. The awards have an excellent reputation for being of a very high standard. All of the nominees go through a comprehensive judging process, including face to face interviews, panel judging and site visits.