Interact is delighted to announce that it has been named finalists in two categories at the UK National Contact Centre Awards 2026.

We’re delighted to see both Andy and Patricia recognised for the impact they make every day across our contact centre teams.

Contact Centre Leader of the Year
A huge congratulations to Andy, whose leadership, dedication and focus on developing people continues to inspire our teams.

Contact Centre Manager of the Year (Large)
Well done to Patricia for her exceptional contribution to people, performance and culture. Her energy, commitment and care make a real difference to the teams she leads and the clients she supports.

As an employee-owned business, seeing our people celebrated means a great deal to us. Being recognised in these categories, alongside other leading UK brands, is a real reflection of the people who make Interact what it is.

We’re looking forward to the winners being announced on the 22nd June 2026.

What are the UK National Contact Centre Awards?

The UK National Contact Centre Awards are now in their 31st year and recognise those individuals, teams and contact centres who inspire others and deserve recognition for the work they are doing across the contact centre industry.​

The awards are open to all contact centre operations based in the UK.

How credible are these awards?

The awards are run by the CCMA (Call Centre Management Association), the leading and longest-established industry body for contact centre professionals in the UK. The awards have an excellent reputation for being of a very high standard. All of the nominees go through a comprehensive judging process, including face to face interviews, panel judging and site visits.