A bit about us

who we are

Established in 2011, Interact is proudly independent – enabling us the flexibility to invest and adapt quickly to our client’s needs. Through our Employee Ownership Trust, our team benefits from the company’s success, nurturing a shared dedication to the ongoing growth of our business. With UK contact centres in Richmond and Wigan, and our homeworking teams, our focus is on providing companies with powerful sales channels to gain new customers and increase retention, whilst providing exceptional customer service and building loyalty.

Our plan


Exceed client expectations.

Create the best possible customer experience via every channel.

Invest in people – through benefits, development, and career progression.

Lead the way through community engagement and social responsibility.

Our beliefs


Our values support our People, Customer and Community F.I.R.S.T goals. They are fundamental to how our team works together and how we strive to make a positive difference.

We can be counted on. We support each other. We are a trusted partner. We learn together.

We are welcoming. We embrace differences. We are ourselves. We are equal.

We respect our planet. Community is at our heart. We respect customers. We respect each other.

We make things happen. We love customers. We are people focused. We dream big.

We succeed as a team. We praise and celebrate. We help each other. Together, we make a difference.

150+ years’ combined experience

meet the team

Group Company

Market research fieldwork specialist

Technology Partner

Providing intelligent data strategies