flexible resource
agile services
Do you experience low, infrequent, or seasonal contact volumes? Require support with testing a new product or service, or just need a partner that can provide quality contact centre services on a smaller or more flexible scale? Whether you’re already a big brand but with smaller requirements, or a growing brand that needs flexibility. We can help.
Omni-Channel Support: Voice, e-mail, digital/chat & social media.
Award Winning Team: Highly experienced, award winning advisors & management.
Menu Pricing: No need for large-scale investment.
Certified Excellence: FCA compliant, ISO 27001 accredited, PCI DSS & Cyber Essentials Plus certified solutions.
bespoke solutions
channel of choice
We’re already supporting many of the world’s leading and growing brands to deliver agile B2C and B2B solutions including customer service, appointment setting, lead generation, sales, retentions, complaints and social media monitoring.
At Interact, we provide flexible, bespoke, high quality and scalable multi-award-winning customer solutions to suit all your contact centre needs whether that’s across voice, e-mail, digital/chat or social media.
"We're delighted with our partnership with Interact. During our procurement process, one of the biggest selling factors for us was Interact’s flexibility. Sometimes things can be unforeseen or circumstances may evolve. Interact has always met any challenges in a no nonsense, pragmatic way."
John West Client
"We are delighted with our partnership with Interact. During our procurement process, one of the biggest selling factors for us was Interact’s flexibility. Sometimes things can be unforeseen or circumstances may evolve. Interact has always met any challenges in a no nonsense, pragmatic way."
John West Client
adaptable & tailored
personalised solutions
We understand that each business is unique, that’s why we offer personalised solutions to meet your specific needs. Whether it’s a simple inquiry or a complex issue, our team is equipped to provide the right support for you and your customers. Interact has been providing flexible, multi-award-winning contact centre solutions for over a decade – adapting and changing with our clients to suit ever evolving needs.