Interact is delighted to be sponsoring the Customer Xperience Alliance Annual Conference 2025, taking place on 10 June at the Congress Centre in London.

This year’s theme — Delivering Great CX: Reality, Innovation & the Road Ahead — comes at a critical time. With rising service expectations, economic uncertainty, and rapid shifts in technology, building meaningful, effective CX has never been more complex — or more important.

At CXA 2025, we’ll be joining CX leaders, contact centre professionals, and experience-driven organisations to:
• Separate meaningful innovation from tech hype
• Explore how AI can support — not replace — human connection
• Tackle data paralysis and turn insight into action
• Debate where customer service is really headed
• Discuss emotional engagement in an increasingly digital world

We’re also excited that Interact’s very own Michael Pollock will be speaking on the panel: “Cutting through the CX Noise: Real CX Innovation or Industry Illusion?”

🔗 Find out more and register:

CXA Annual Conference 2025