Interact once again achieves Cyber Essentials Plus certification, reaffirming our commitment to maintaining the highest standards in cybersecurity.

Compliance and quality are top priorities for us as they are crucial elements in the functioning of our contact centre. That’s why we’re proud to adhere to regulations and standards of excellence including undergoing annual independent audits for Cyber Essentials Plus, ISO27001:2013 and PCI-DSS. In addition to being authorised and regulated by the Financial Conduct Authority.

“Re-certifying to Cyber Essentials Plus is not just about compliance; it’s about reinforcing our commitment to maintaining the highest standards of cybersecurity. It ensures that our systems are robust against the evolving threat landscape and gives our clients confidence that their data is handled with the utmost care and security.” Daniel Fay, Head of Technology, Interact.

This certification is a testament to our team’s dedication and hard work in ensuring that our systems and data are secure, protecting both our business and our valued clients.

Confirmation of Interact’s certification status can be found here.

Cyber Essentials Plus

Cyber Essentials represents the UK Government’s minimum baseline standard for cyber security for organisations of all sizes in the UK. The annually renewable certification scheme is aligned to five technical controls designed to prevent the most common internet-based cyber security threats.

The verified self-assessment questionnaire of Cyber Essentials is a prerequisite to Cyber Essentials Plus.

Although based on the same technical requirements, Cyber Essentials Plus includes a technical audit of IT systems to verify that the controls are in place. In this way, it gives more assurance that a company is complying with the scheme.

The audit covers a representative set of user devices, all internet gateways, and all servers with services accessible to the internet.