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​Thank you for your interest in Interact Contact Centres. This is a full time role and office-based. Therefore you should be within a commutable distance to Richmond, TW10 6UW.

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​Please click on ‘Apply for this job’ on the right hand side and we will give you a call to talk about the opportunities we can offer you.

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Operational hours: 9 hour shifts between 9am – 11pm (Monday – Sunday)

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Role:

You will be conversing with customers through a webchat function – establishing appropriate services through probing and profiling. Aiming to upsell higher value products & add-ons, you will be selling products such as broadband & fibre, TV and mobiles.

If you are looking to gain experience in sales, we are looking for the following:

• A confident communicator, fluent in English both verbal and written
• Good PC Literacy and web savvy
• A typing speed of at least 30 words per minute
• Experience in working towards and achieving targets
• Ability to maximise sales through excellent customer service
• Customer focused and have a genuine desire to provide high quality service
• Ideally able to demonstrate previous contact centre/ service and/or sales experience desirable but not required. We often train people from different walks of life.

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We offer:

• A good hourly wage in addition to an attractive bonus structure
• Home-working opportunities (2 days a week) dependent on performance
• Other benefits include holiday pay, pension and childcare voucher scheme, free fruit, coffee and tea
• Initial in-depth product and skills training and ongoing coaching and support
• Opportunities to develop and progress your career in a growing company
• Beautiful open plan offices in Richmond town centre near the river, pubs and green (serviced by the District Line, Overground, Southwest Trains & many buses)

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To be an Equal Opportunity Employer Interact CC provides the following inclusive hiring information: We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

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