Interact is delighted to announce that it has been named finalists for ‘Best Contact Centre Culture Large’ at the UK National Contact Centre Awards 2024.

Interact’s team have created a very special and inclusive working culture in which everybody can thrive and grow. Focused on enhanced employee engagement, customer excellence and creating community.

We can’t wait to introduce our amazing contact centre Advisors and team to the award judges over the coming weeks.

Congratulations to #teaminteract for creating such an inspirational culture.

What are the UK National Contact Centre Awards?

The UK National Contact Centre Awards are now in their 29th year and recognise those individuals, teams and contact centres who inspire others and deserve recognition for the work they are doing across the contact centre industry.​

The awards are open to all contact centre operations based in the UK.

How credible are these awards?

The awards are run by the CCMA (Call Centre Management Association), the leading and longest-established industry body for contact centre professionals in the UK. The awards have an excellent reputation for being of a very high standard. All of the nominees go through a comprehensive judging process, including face to face interviews, panel judging and site visits.

About Interact:

Interact is a multi-award-winning UK customer experience outsourcer, offering digital messaging & chat, sales, retention, customer service and loyalty programmes. Since its inception in 2011, it has partnered with some of the world’s leading brands to deliver exceptional customer service and powerful sales channels. The Company has UK contact centres in Wigan and Richmond Upon Thames.Contact Press Office – Kellie Hather, 07919 893563,