Hosted by Claudia Winkleman

a night to remember


Presented by TV presenter, radio personality and journalist, Claudia Winkleman, this year’s GOLD Outsourced Contact Centre of the Year 2023 Award went to Interact. The UK National Contact Centre Awards saw over 1,200 contact centre leaders come together to celebrate the best from across the UK’s contact centre industry.

INTERACT TAKES GOLD

and the winner is...


Interact’s team beat off stiff competition from several of the biggest names in the industry to be crowned GOLD winners. Having been recognised for the tremendous work we do supporting many of the UK’s leading brands to deliver incredible customer experiences and creating an inclusive business that makes a positive difference to its people and the wider community.

Why Interact?

delivering great experiences


The Award judges were looking for businesses that could demonstrate best practice across their entire contact centre operation, an efficient working environment, an effective and healthy culture and an engaged and valued team. Interact were not only able to clearly demonstrate this but were able to show the impact both frontline advisors and customers have on strategic and operational decisions, along with outstanding client feedback and operational results.

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We build true partnerships with our clients. The longevity of Interact’s partnerships, and the growth of campaigns, are a true testament to theincredible achievements of our team over the last 12 months.

We build true partnerships with our clients. The longevity of Interact’s partnerships, and the growth of campaigns, are a true testament to theincredible achievements of our team over the last 12 months.